Spare parts, the challenge of availability in a volatile environment

Stratégies Logistique magazine was interested in a problem that we know well at LM2S: the availability of spare parts.
Alexandre GUESDON, our President, talks about our premium service quality, but also about our late cut-off for the availability of equipment on NBD pre8am in our PUDO®.
You can find the whole report in the issue 195, or on

LM2S includes des prestations logistiques

Logistique Maintenance Solutions & Services (LM2S) is developing a global offer that includes logistics services in the warehouse. “Our 4,000 m² central warehouse in Garonor stores 150,000 references on behalf of our customers, including Xerox”, confides Alexandre Guesdon, President of LM2S. This platform gives it great flexibility and a premium quality of service, “with a guarantee of delivery on D+1 before 8 am, we can prepare orders received up to 9.30 pm”. Once prepared, the shipments are sent directly to the addressees, delivered in night shelters or to a national network by referenced transporters, using vans. The LM2S network includes “160 collection counters called PUDOs, 40 regional warehouses, and 200 local logistics platforms”. The customer chooses between these different sites according to the weight and dimensions of the shipments, as well as the associated services. “Contracted with partners, our services cover, for example, storage, H+ last mile delivery and returns. In addition, our PUDOs have been fitted out to optimise the reception and comfort of technicians who collect their spare parts there“. Today, 80% of the flows managed by LM2S pass through its network where 60 sites handle 80% of the parts delivered.